Open 7 days a week.
10am - 5pm
(last admission 3pm)
Can we bring a dog? Dogs are welcome providing they are kept on a lead at all times. Only assistance dogs are allowed into period buildings.
Free wheelchair hire is available. As numbers are limited, please contact the museum in advance to reserve and avoid disappointment, Mon-Fri 9am-4pm: 0191 370 4000. Please note: we do not hire out motorised wheelchairs.
If a disabled Visitor to the Museum requires another person, as their companion or carer to enable them to access the Museum, then this person is admitted free of charge.
If a parent is visiting the museum with a disabled child under 5 then the parent and disabled child under 5 do not have to pay admission.
If there are several adults accompanying the disabled child under 5, then only one adult can be admitted for free. All other adults and children need to pay full admission or show their annual pass.
Visitor Car Parking is available free of charge.
For online purchases, tickets are not posted out but are collected upon your visit to the Museum. Tickets are valid from the date of your first visit.
The Museum is closed on Mondays and Fridays in the Winter season.
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