FAQs for Visiting Beamish

We look forward to welcoming you to Beamish!

The safety of our visitors, staff and volunteers is always our first priority and we continue to have a range of COVID-19 Secure measures in place. We ask that all visitors (unless exempt) wear a face covering when visiting Mahogany Drift Mine and on our transport. We also support the wearing of face coverings in all indoor spaces.

To find out more about our exhibits and facilities, including catering and toilets. Download our visitor map here (PDF).

How do I book a visit to Beamish?

All visitors aged five and over will need to pre-book an entry timeslot online if wishing to visit before 1pm and also require a valid Beamish Unlimited Pass or Friends of Beamish membership (these can be purchased online with timeslot). Please note, Beamish Unlimited Passes and Friends of Beamish membership are not valid for Evening Events.

Timeslot entry tickets for up to 22nd July 2022 are available to book online now. No booking is required from 1pm onwards. Visitors will still need to pre-book for 10am, 11am and 12pm timeslots to help us manage the flow of visitors through our Entrance building during our busiest times, but if you are visiting from 1pm onwards, you can just turn up and won’t need to pre-book (last admission is one hour before closing time).

BOOK HERE> https://beamish.digitickets.co.uk/tickets – please read full information below before booking.

Opening Times

  • 9th April to 30th October 2022 (inclusive): Open daily, 10am-5pm

Timeslot entry tickets for up to 22nd July 2022 are available to book online now. No booking is required from 1pm onwards. Visitors will still need to pre-book for 10am, 11am and 12pm timeslots to help us manage the flow of visitors through our Entrance building during our busiest times, but if you are visiting from 1pm onwards, you can just turn up and won’t need to pre-book (last admission is one hour before closing time).

What you need to visit Beamish (all should be pre-booked online):

  • Each person aged five and over needs a free timeslot booking (subject to availability) if visiting before 1pm. Under 5s do not need a timeslot.
  • Each person aged five and over needs a valid Beamish Unlimited Pass/Friends of Beamish membership. Adult, child, senior/student and family passes available. Under 5s do not need a pass/membership.

Pre-booked timeslots help us manage the flow of visitors through our Entrance building during our busiest times. You can arrive any time during your timeslot, e.g. from 12pm-12.45pm. Once you’re inside the museum you can stay until closing, there’s no time limit on your visit.

Beamish Unlimited Passes and Friends of Beamish memberships are valid for one year from the date of purchase. Please note, Beamish Unlimited Passes and Friends of Beamish memberships are not valid for Evening Events.

The safety of our visitors, staff and volunteers remains our number one priority and we have COVID-19 Secure measures in place across the museum.

A huge, heartfelt thank you to everyone for your continuing support, it really does mean the world to us. Beamish is a charity and 95 per cent of our income is from our visitors, including ticket sales, retail and catering.

What COVID-19 Secure safety measures do you have?

The safety of our visitors, staff and volunteers is always our first priority and we continue to have a range of COVID-19 Secure measures in place. We ask that all visitors (unless exempt) wear a face covering when visiting Mahogany Drift Mine and on our transport. We also support the wearing of face coverings in all indoor spaces.

For more information about your visit. Download our visitor map here (PDF).

We have a range of COVID-19 Secure measures in place:

  • Maintaining reduced visitor numbers to safely manage the number of people at the museum and allow everyone enough space to enjoy their visit.
  • Handwashing facilities and hand sanitiser stations located across the museum site for your convenience.
  • We ask that all visitors (unless exempt) wear a face covering when visiting Mahogany Drift Mine and on our transport. We also support the wearing of face coverings in all indoor spaces.
  • Payments by card/contactless only.

If you or anyone in your party is feeling unwell we ask that you stay at home and ensure you follow all NHS guidance.

We’ve been awarded the “We’re Good To Go” standard, for organisations that are following government and industry guidelines, have a COVID-19 Secure risk assessment in place and have trained all of our staff and volunteers to make your visit a safe and comfortable one.

Our friendly staff and volunteers will be on hand to help with any queries you may have.

How do I find out more about the museum site?

Step back in time and discover life in The 1900s Town, 1900s Pit Village, 1820s Pockerley, The 1940s Farm and 1950s welfare hall.

Download our visitor map here (PDF).

Is your transport running?

Yes, we have a number of our transport exhibits in operation. Our trams and vintage buses are operating throughout the day on a circular route around the museum, calling at the Entrance, Pockerley, 1900s Town and Foulbridge.

Our wheelchair accessible vehicle (WAV) will also be available and will be limited to its seated capacity. It will not be operating in general service and is solely available for those who require its adaptations, including the wheelchair lift at the rear of the vehicle. The crew have been inducted and trained to look after you and enable you to enjoy your visit to the museum.

We ask that all visitors (unless exempt) wear a face covering when on our transport. We also support the wearing of face coverings in all indoor spaces. We also ask that visitors respect each other’s personal space when waiting for or on board our vehicles.

What catering options do you have?

We have sit-in and takeaway options available. Download our visitor map here (PDF).

  • The 1900s Town: The Tea Rooms (sit-in and takeaway), The Sun Inn pub (sit-in and takeaway), Herron’s Bakery (takeaway), Beamish Delicious Ices (takeaway).
  • The 1950s Town: welfare hall (sit-in and takeaway, weekends), John’s Café (sit-in and takeaway), Middleton’s Quality Fish and Chips (takeaway).
  • The 1900s Pit Village: Davy’s fish and chip shop (currently closed), Sinkers’ Bait Cabin (takeaway).
  • Entrance: Coffee Shop (sit-in and takeaway).

Will I need to pay by card for any purchases during my visit?

Yes, as part of our safety and hygiene measures, all payments will need to be by card/contactless only, with no cash transactions across the museum. We’ll continue to keep this under review.

Is your photography studio open?

The chemist and photographers are open as an exhibit to walk through, however we are not currently able to offer photography sessions.

Will I need to provide details for NHS Test and Trace?

The NHS QR code is displayed at our Entrance to enable people to scan it on arrival, using the NHS COVID-19 app. The NHS Test And Trace Privacy Policy can be found here.

How can I help Beamish during this time?

Thank you very much for your support! Beamish is a charity and 95 per cent of our income is from visitors, including tickets, catering and retail – our closures due to the COVID-19 pandemic are continuing to have a significant impact on the museum.

Donations can be made by clicking here – we really appreciate your support!

You can also help us by becoming a Friends of Beamish member click here, buying or renewing a Beamish Unlimited Pass or giving a gift voucher, please click here.

You can also make a purchase from our online shop, with unique Beamish items, inspired by our exhibits and collection click here.

Your donations and purchases are supporting the museum and helping to secure our future, thank you!

What happens if I already have a Friends of Beamish membership or Beamish Unlimited Pass?

Thank you for supporting the museum by becoming a Friends of Beamish member or purchasing an Unlimited Pass. As a charity, 95 per cent of our income comes from our visitors, including ticket sales, catering and retail – we really appreciate your support.

All visitors need to pre-book a timeslot for entry online, if visiting before 1pm, including Friends of Beamish members and Beamish Unlimited Pass holders. If you are visiting from 1pm onwards, you can just turn up and won’t need to pre-book (last admission is one hour before closing time).

If you have further enquiries relating to your pass, please email entranceteam@beamish.org.uk.

I am a carer, how do I get a ticket?

If a disabled visitor requires another person as their carer to allow them to visit the museum, then this carer visits free of charge (and does not need to purchase an Unlimited Pass or Friends of Beamish membership). Carers will still need to pre-book a time slot in advance, along with the person they are accompanying, if visiting the museum before 1pm. If you are visiting from 1pm onwards, you can just turn up and won’t need to pre-book (last admission is one hour before closing time).

For more information about accessibility, please visit our Accessibility page www.beamish.org.uk/accessibility.

What if I have a gift voucher?

To redeem your Unlimited Pass gift voucher, you will need to pre-book a timeslot for your visit via our website and you will be able to redeem your gift voucher at our Entrance when you arrive.

If you have a query about an expired gift voucher that hasn’t yet been redeemed, or any other gift voucher enquiries, please email entranceteam@beamish.org.uk.

What events do you have planned?

We’ve got exciting events and activities coming up, see our What’s On page and social media for more information CLICK HERE.

We continue to follow government and public health COVID-19 safety guidance and reserve the right to alter our facilities, operations and opening times without prior notice.

Beamish Unlimited Pass holders and Friends of Beamish members can gain free entry to Beamish during normal daytime opening hours (last admission 3pm) for 12 months from the date of purchase. There are a small number of days and events when the Beamish Unlimited Pass is not valid, including special evening events such as Halloween Evenings or Christmas Evenings. Admission information will be included in the event details, however please telephone the museum or visit our website for details if you are unsure.

Thank you to everyone for your support, which is greatly appreciated, and we look forward to welcoming you to Beamish soon.